SHIPPING POLICY — MJ RESEARCH LABS
Last updated: June 2026
1. Delivery time
All orders are dispatched within 24–48 hours of payment confirmation. Delivery takes 8–10 business days across Europe.
2. Shipping countries
We ship to 27+ European countries including UK, Portugal, Spain, France, Germany, Italy, Netherlands, Belgium, Austria, Poland, Sweden, Denmark and more.
3. Packaging
All orders ship in discreet neutral packaging with no reference to the product or MJ Research Labs. Refrigerated packaging with ice-pack is included to maintain cold chain (2–8°C).
4. Tracking
A tracking number is sent by email once your order is dispatched. You can track your order in real time.
5. Lost or damaged orders
If your order has not arrived within 14 business days, contact us at mayjan.uk@gmail.com. We will investigate and reship or refund if confirmed lost.
6. Customs
The buyer is responsible for ensuring the product is legal to import in their country. MJ Research Labs is not responsible for orders seized by customs.